Jet Bridge

A jet bridge is an enclosed, movable walkway that connects an airport gate directly to an aircraft door. It allows passengers to board and deplane safely and comfortably without exposure to weather or ground traffic, helping streamline airport operations and enhance the overall traveler experience.
Also known as:
Jetway Passenger boarding bridge Airbridge Aero bridge

Jet bridges are a familiar part of today’s airports, designed to provide a direct, sheltered path between the terminal and aircraft. For travelers, they are a small but significant improvement in comfort, safety, and convenience, allowing passengers to board and deplane without stepping onto the tarmac or navigating stairs with luggage in hand.

Airports use jet bridges to improve efficiency while ensuring a controlled environment for boarding and arrival. For frequent business travelers, they help maintain a consistent, seamless travel experience, reducing stress and exposure to unpredictable weather conditions that can impact travel days.

How Jet Bridges Work During Boarding and Arrival

A jet bridge is positioned at the aircraft door after the plane arrives at the gate. The bridge, which can extend, retract, and adjust in height, is moved into place by trained ground crew to create a secure seal between the terminal and aircraft.

Passengers can then walk directly from the gate onto the plane during boarding, or off the plane into the terminal upon arrival. This reduces congestion on the tarmac and helps airlines maintain on-time departures by streamlining the passenger flow, especially during high-traffic periods.

Why Jet Bridges Matter for Business Travelers

Time and predictability are valuable for business travelers balancing flights with meeting schedules. Jet bridges provide:

  • Time Efficiency: Quick and direct boarding reduces delays and bottlenecks.
  • Comfort: Travelers avoid standing in harsh weather or extreme temperatures while waiting to board.
  • Duty of Care: Companies can ensure safer travel conditions for employees, aligning with traveler wellness goals.
  • Accessibility: Jet bridges support mobility devices, allowing all travelers to board safely.

For companies managing travel programs, jet bridges contribute to a smoother, more professional experience, helping employees stay focused and productive while traveling.

Key Functions and Benefits

Weather Protection

Jet bridges shield passengers from rain, snow, heat, and wind, maintaining comfort throughout boarding and arrival.

Accessibility for All Travelers

Designed to accommodate wheelchairs and strollers, jet bridges ensure a safer, more inclusive boarding process.

Efficiency for Airlines and Airports

Jet bridges improve turnaround times by allowing simultaneous deplaning and aircraft servicing, supporting on-time departures.

Security Management

They support secure passenger flow, reducing the need for buses or outdoor movement across active ramps.

Quick Tips

  1. Stay Prepared: Have your boarding pass and ID ready to keep the boarding process smooth.
  2. Be Aware of Carry-On Luggage: Keep your items close to avoid blocking the walkway in the bridge.
  3. Pay Attention to Boarding Announcements: Boarding often happens in groups, ensuring efficient use of the bridge.
  4. Watch Your Step: There may be a slight incline or lip where the bridge meets the aircraft.

Jet Bridges vs. Other Boarding Methods

Not all airports or flights use jet bridges. Smaller airports and regional flights often use outdoor boarding via mobile stairs or buses. While these methods are effective, they require travelers to manage weather exposure, stairs, and additional time during boarding and arrival.

Jet bridges are especially valued in larger, high-traffic airports where controlled, efficient passenger flow is essential for maintaining schedule integrity.

Airport Operations

Jet bridges support airport and airline goals by:

  • Improving Turnaround Efficiency: Passengers can board or exit while ground crews prepare the aircraft.
  • Reducing Delays: Smoother passenger movement supports on-time departures.
  • Enhancing Traveler Experience: A comfortable, weather-protected environment reflects well on airport and airline service standards.
  • Reducing Ramp Congestion: Fewer passengers walking on the tarmac reduces the risk of safety incidents and operational slowdowns.

The Future of Jet Bridges

Airport infrastructure continues to evolve, and jet bridges are adapting with new technologies:

  • Biometric Boarding Integration: Some airports use facial recognition within the jet bridge area to streamline boarding.
  • Touchless Technology: Enhancements in sensor-based operations allow for safer, contactless passenger flow.
  • Energy Efficiency Improvements: Newer jet bridge models use energy-efficient systems to reduce environmental impact while maintaining comfort.

These advancements align with broader airport and corporate sustainability goals, supporting smoother travel while reducing carbon footprints where possible.

Common Misunderstandings

They Cause Delays

Jet bridges are rarely the cause of delays. Delays are often due to aircraft servicing or operational needs rather than the bridge itself.

All Flights Use Jet Bridges

Not every flight uses a jet bridge. Smaller airports and some budget carriers may require outdoor boarding.

Jet Bridges Are Inflexible

Jet bridges can adjust in length and height, making them versatile for a wide range of aircraft, from smaller regional jets to wide-body planes.

Frequently Asked Questions

Can all aircraft use a jet bridge?

Most commercial aircraft can use a jet bridge if the airport and gate are equipped for it. However, smaller regional jets or turboprop planes sometimes park at remote stands where mobile stairs are more practical.

Jet bridges work best for larger aircraft with doors positioned to align with the bridge’s adjustable sections. Some airports also prioritize jet bridges for long-haul flights or premium cabins to enhance traveler comfort and reduce ramp congestion.

Do jet bridges improve on-time departures?

Jet bridges help support on-time departures by creating a smooth, sheltered transition between the terminal and aircraft. This reduces delays that could occur when weather or ramp traffic slows boarding.

By keeping passenger flow predictable, jet bridges make it easier for airlines and ground crews to coordinate final checks, refueling, and catering while boarding takes place. This dual-track approach helps turn planes around faster, especially during tight connection windows.

Are jet bridges wheelchair accessible?

Yes, jet bridges are designed to handle passengers using wheelchairs or mobility aids, making boarding safer and more comfortable for travelers who need extra assistance.

Airline staff can deploy special aisle chairs or assist travelers directly from the gate area through the bridge to their seat. This level path is far easier than stairs or open tarmac boarding, supporting airports’ accessibility and inclusivity goals.

Are jet bridges used for international flights?

Jet bridges are widely used for both domestic and international flights. Many international gates are equipped with multiple bridges to handle larger aircraft like wide-body jets, which often have two doors for boarding and deplaning.

Using jet bridges for international arrivals also supports secure passenger flow. Travelers move directly from the aircraft into secure customs and immigration areas without stepping onto an open ramp or needing bus transfers between plane and terminal.

Do jet bridges have heating or air conditioning?

Many modern jet bridges include climate control to keep temperatures comfortable in extreme heat or cold. Some bridges draw air from the terminal’s HVAC system, while others have independent heating or cooling units built in.

This small but important detail keeps travelers comfortable when boarding during peak summer heat or winter storms, especially for early morning or late-night departures when weather can be harsh.

How safe are jet bridges? Can accidents happen?

Jet bridges are generally very safe and follow strict operational guidelines to prevent incidents. Crews receive training to position and secure the bridge properly, matching it to the aircraft door before passengers step through.

While rare, incidents can occur — like a misaligned bridge creating a gap or the bridge moving unexpectedly. Airports and airlines have maintenance checks and safety protocols in place to prevent these problems. Travelers can stay safe by watching their step when moving from the bridge to the plane, especially when carrying bags or traveling with children.