
From booking to arrival and everything in between, our trusted advisors are available 24/7 to support your journey and ensure the best possible traveler experience. Chat With Us!

Unsure what visas or restrictions apply to your upcoming trip? Use the CIBT Entry Guide for the latest, most accurate travel rules and document requirements related to your destination. Check Entry Guide

Stay informed with the latest travel news and updates. Our biweekly Direct Travel News Brief covers airline and hotel updates, safety alerts, traveler tips, trends in meetings & events, and more. Stay Informed

Need a copy of your itinerary or invoice fast? Retrieve past and upcoming trip details in moments —no need to wait for support. Our secure self-service portal gives you instant access to travel receipts, confirmations, and trip history whenever you need them. View My Trips
For urgent travel assistance, please reach out to your organization's designated travel or account manager. The phone number can be found on your itinerary or through the Simon Chat feature above.
Our Direct2U mobile technology equips travelers with the tools they need for the moment they need them—all in the palm of their hand. With Direct2U, users can easily manage trip reservations and access flight status updates, destination guides, and cultural information. App integrations provide access to relevant traveler resources, such as travel alerts, visa restrictions, and vaccination requirements. Plus, two-way messaging allows you to communicate directly within the app, providing a reliable and secure channel for staying connected on the go.
| Cookie | Duration | Description |
|---|---|---|
| __cf_bm | 1 hour | Set by Cloudflare for supporting Cloudflare Bot Management. |
| __cfruid | session | Set by Cloudflare for identifying trusted web traffic. |
| _752f8 | session | Preserves visitor sessions for AI-driven customer support. |
| _cfuvid | session | Set by HubSpot’s CDN provider, Cloudflare, for handling rate limiting. |
| _GRECAPTCHA | 6 months | Set by Google reCAPTCHA for identifying bots to prevent spam. |
| ASP.NET_SessionId | session | Set by Microsoft's ASP.NET Application for storing session data during visits. |
| cli_user_preference | 1 year | Keeps track of the cookie categories for which the user gave their consent. |
| cookielawinfo-checkbox-analytics | 1 year | Records user consent for "Analytics" cookies. |
| cookielawinfo-checkbox-functional | 1 year | Records user consent for "Functional" cookies. |
| cookielawinfo-checkbox-marketing | 1 year | Records user consent for "Marketing" cookies. |
| cookielawinfo-checkbox-necessary | 1 year | Records user consent for "Necessary" cookies. |
| cookielawinfo-checkbox-others | 1 year | Records user consent for uncategorized cookies. |
| cookielawinfo-checkbox-performance | 1 year | Records user consent for "Performance" cookies. |
| CookieLawInfoConsent | 1 year | Records CCPA status and default button state for each category. |
| elementor | never | Allows real-time content changes by the website owner. |
| raygun4js-userid | never | Set by Raygun for detecting and diagnosing website errors. |
| rc::a | never | Set by Google reCAPTCHA for identifying bots to protect the website against spam. |
| rc::b | session | Set by Google reCAPTCHA for identifying bots to protect the website against spam. |
| rc::c | session | Set by Google reCAPTCHA for identifying bots to protect the website against spam. |
| rc::f | never | Set by Google reCAPTCHA for identifying bots to protect the website against spam. |
| viewed_cookie_policy | 1 year | Stores whether the user consented to cookies. |
| wordpress_no_cache | session | Used by NGINX to bypass the page cache when present. |
| wp-wpml_current_language | session | Set by WPML for storing user language settings. |
| Cookie | Duration | Description |
|---|---|---|
| __Secure-ROLLOUT_TOKEN | 6 months | Set by YouTube for determining which videos have been played by a user. |
| __Secure-YEC | 13 months | Set by YouTube to detect spam or fraudulent ad interactions. |
| li_gc | 6 months | Stores LinkedIn visitor consent for non-essential cookies. |
| VISITOR_INFO1_LIVE | 6 months | Measures bandwidth to select old or new YouTube video player interface. |
| VISITOR_PRIVACY_METADATA | 6 months | Stores YouTube cookie consent state for the domain. |
| wpEmojiSettingsSupports | session | Set by WordPress for determining if the browser can display emojis. |
| YSC | session | Set by YouTube for tracking views of embedded YouTube videos. |
| yt-player-headers-readable | never | Set by YouTube for storing video playback and interface preferences. |
| yt-remote-cast-available | session | Set by YouTube for storing casting availability. |
| yt-remote-cast-installed | session | Set by YouTube for storing casting preferences. |
| yt-remote-connected-devices | never | Set by YouTube for storing video player preferences. |
| yt-remote-device-id | never | Set by YouTube for storing user’s video preferences for embedded videos. |
| yt-remote-fast-check-period | session | Set by YouTube for storing video player preferences. |
| yt-remote-session-app | session | Stores settings and interface info for the embedded YouTube video player. |
| yt-remote-session-name | session | Stores YouTube video player preferences for embedded videos. |
| yt.innertube::nextId | never | Set by YouTube for registering a unique ID to track viewed YouTube videos. |
| yt.innertube::requests | never | Set by YouTube for registering a unique ID to track viewed YouTube videos. |
| ytidb::LAST_RESULT_ENTRY_KEY | never | Set by YouTube for storing last clicked search result entry. |
| Cookie | Duration | Description |
|---|---|---|
| __hssc | 1 hour | Set by HubSpot for tracking sessions and determining if the __hstc cookie should be updated. |
| __hssrc | session | Set by HubSpot for indicating if the user has restarted the browser or if it's a new session. |
| __hstc | 6 months | Set by HubSpot for tracking visitor data, including timestamps and session numbers. |
| _clck | 1 year | Persists the Clarity User ID and preferences, unique to that site, on the browser. |
| _clsk | 1 day | Connects multiple page views by a user into a single Clarity session recording. |
| _ga | 400 days | Set by Google Analytics for assigning a unique ID used to track user sessions. |
| _ga_* | 400 days | Set by Google Analytics for storing and counting page views. |
| _gat_UA-* | 1 minute | Set by Google Analytics for tracking user behavior. |
| _mkto_trk | 400 days | Set by Marketo for storing a unique user ID and collecting user activity data. |
| ANONCHK | 10 minutes | Sets to 0 by Clarity to indicate the MUID shouldn't be transferred to ANID. |
| CLID | 1 year | Identifies the first-time Clarity saw this user on any site using Clarity. |
| hubspotutk | 6 months | Set by HubSpot to track users and used when deduplicating contacts on form submit. |
| metadata_session_id | session | Set by Metadata to track the number of sessions a specific account has on the site. |
| metadata_visitor_id | 1 year | Set by Metadata to understand how many users from the account are coming on the site. |
| MR | 7 days | Sets by Clarity for indicating whether to refresh MUID. |
| MUID | 13 months | Identifies unique web browsers visiting Microsoft sites. |
| SM | session | Used in synchronizing the MUID across Microsoft domains. |
| Cookie | Duration | Description |
|---|---|---|
| _fbp | 3 months | Set by Facebook for serving ads on Facebook or related platforms after visiting the website. |
| _gcl_au | 3 months | Set by Google Tag Manager for testing ad efficiency of websites using their services. |
| _zitok | 1 year | Set by ZoomInfo to store a unique user ID for analytics, lead generation & marketing attribution. |
| bcookie | 1 year | Set by LinkedIn for recognizing browser IDs from LinkedIn share buttons and ad tags. |
| BIGipServer* | session | Set by Marketo for collecting user activity data to provide relevant ads. |
| fr | 3 months | Set by Facebook to show relevant ads by tracking user behavior on sites with the Facebook pixel. |
| IDE | 1 day | Set by DoubleClick to serve targeted ads across the web to users based on previous visits to a site. |
| metadata_cid | 30 days | Set by Metadata for storing unique campaign ID and conversion tracking purposes. |
| metadata_cid_history | 90 days | Set by Metadata for storing the history of the metadata_cid for any past campaigns. |
| site_identity | 1 year | Set by Salesloft for tracking website activity to help identify and qualify leads. |
| sliguid | 1 year | Set by Salesloft for tracking website activity to help identify and qualify leads. |
| slireg | 7 days | Set by Salesloft for tracking website activity to help identify and qualify leads. |
| slirequested | 1 year | Set by Salesloft for tracking website activity to help identify and qualify leads. |
| SRM_B | 13 months | Set by Microsoft to identify browsers for ad delivery, campaign tracking, and retargeting. |
| test_cookie | 15 minutes | Set by DoubleClick for determining if the browser supports cookies. |
| utm_campaign | never | Stores UTM data to measure campaign performance and user acquisition sources. |
| utm_content | never | Stores UTM data to measure campaign performance and user acquisition sources. |
| utm_medium | never | Stores UTM data to measure campaign performance and user acquisition sources. |
| utm_source | never | Stores UTM data to measure campaign performance and user acquisition sources. |
| utm_term | never | Stores UTM data to measure campaign performance and user acquisition sources. |
| ziwsSession | session | Set by ZoomInfo to identify a user session for company analytics and lead generation. |
| ziwsSessionId | session | Set by ZoomInfo to store a session ID and track activity for marketing analytics. |
| Cookie | Duration | Description |
|---|---|---|
| _gat | 1 minute | Set by Google Universal Analytics for limiting requests and data collection on high-traffic sites. |
| _gid | 1 day | Set by Google Analytics for storing visitor usage data for site performance reports. |
| lidc | 1 day | Set by LinkedIn for facilitating data center selection. |