Traveler Experience > Online Booking

Online Booking

“Booking online saves around 25% of TMC fees and booking tools can help save nearly 10% of air ticket cost”

- Gartner

With lower fees and prominent policy compliance features, implementing an online booking tool (OBT), or boosting adoption with the one you already have, is a simple way to instantly impact your savings goals.

For your OBT to strike the perfect balance between compliance, savings, and traveler satisfaction, it’s critical for your travelers to have the resources they need to be efficient self-bookers.

Direct Travel works with you to ensure that your tool is properly programmed with your policies for optimal impact, and provides proper training and coaching to make sure your travelers know how to use the tool easily and effectively.

For OBT assistance, we provide you multi-faceted support through our local, talented teams for Concur, Deem, Certified Travel and GetThere. Using our integrated Support Suite Technology, we track and report OBT support data by company, type of issue, resolution time, etc.

Regardless of your OBT preference, we’ve got you covered.

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