When your travelers call Direct Travel, they will not be on the receiving end of an impersonal call center interaction. Staffed by industry veterans (with an average of 15+ years of experience), our counselor teams are all trained specifically on our clients’ accounts—which guarantees a personalized experience for you.
Our travel counselors approach their daily work with enthusiasm and open-mindedness; always looking to improve while conducting themselves with humility and a true spirit of service.
Our people are here for more than just a job; they’re engaged professionals. At Direct, we listen to the voice of the customer and shape solutions one-by-one to meet each need.