We are extremely proud of our team and welcome new members! 

We are continually seeking candidates who thrive in our rapidly changing industry, who are highly motivated and have a track record of applying creative solutions for everyday challenges. Our current open positions are listed below.


Sr. International Travel Consultant
Travel Counselor

Title: Sr. International Travel Consultant
Department: Corporate Operations
Reports To: Branch Manager – San Francisco Office
Office Hours – Monday-Friday - 8:30am-5:00pm PST
Employee Status: Regular Full Time/Non Exempt

Summary
Seeking an experienced, Apollo trained, Sr. International Travel Consultant. Responsible for the successful completion of comprehensive, accurate, cost effective travel arrangements for Direct Travel clients.

Responsibilities

  • Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, and rail
  • Supports multiple accounts.
  • Operates within detailed procedures
  • Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues
  • Ensures compliance of a clients travel policy while utilizing DT preferred vendors to maximize profit
  • Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure.
  • Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
  • Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based
  • Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment
  • Monitor, sort and work Apollo queues daily to maintain quality control.
Qualifications
  • Minimum of ten (10) years of corporate travel experience
  • GDS proficiency required – Apollo preferred
  • Ability to create International multi-segment, multi-destination itineraries
  • Experience with ticketing, scripts, changes and exchanges to complex multi-segment domestic and international PNRs
  • Knows and properly uses airline terminology, codes, fare basis, and airline rules and tariffs
  • Must demonstrate industry knowledge
  • Knowledge of world geography, international faring, and commission structures
  • Excellent customer service skills required
  • Excellent verbal and written communication skills required
  • Strong experience using Microsoft Office suite, including: Excel, Word, Outlook

To submit your resume, please send an email to HumanResources@dt.com



Title: Travel Counselor
Department: Corporate (East Region)
Reports To: Director, Operations (Ria Fajardo)
Office Hours – 9am – 6pm EST
Employee Status: Regular Full Time/Non Exempt

Summary
Responsible for the successful completion of comprehensive, accurate, cost effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner.

Responsibilities

  • Completes domestic travel arrangements for clients which may include air, hotel, ground transportation, and rail
  • Supports one or more accounts
  • Operates within detailed procedures
  • Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues
  • Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit
  • Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure.
  • Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
  • Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based
  • Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment
  • Performs other duties as assigned.
Qualifications
  • Corporate domestic/international experience
  • 10 years Corporate and Sabre experience
  • Must demonstrate industry knowledge
  • Proficiency in one or more CRS
  • Ability to meet and exceed required performance standards
  • Excellent customer service skills required
  • Excellent verbal and written communication skills required
  • Minimum knowledge of Outlook skills and basic Microsoft platforms
COMPUTER AND EQUIPMENT SKILLS: Sabre Red, Deem App, scripts, and Booking Builder

To submit your resume, please send an email to HumanResources@dt.com