Welcome to the December 2006 issue of Travology™ TodayDirectravel announced this month its partnership with Continental Airlines to launch a new dedicated Web site that allows Directravel clients to check in for their flights online. Travelers who book their flights through us will now be sent a check-in prompt via e-mail within 24 hours of flight departure. The e-mail will link the customer to the Continental Airlines/Directravel Web page, enabling them to check in for their flight, select or change a seat assignment and print or fax a boarding pass. “We are dedicated to providing our clients with excellent customer service, technology solutions and travel fulfillment services that enhance their travel experience every day,” said Pat Fragale, president of Directravel. “With the help of partners like Continental, we are able to develop new technologies that help us make travel smart and easy for our clients.” |
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NBTA Business Travel Forecast for 2007
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The National Business Travel Association (NBTA) released the 2007 Business Travel Overview and Cost Forecast to its members recently. The report, based on a survey of NBTA Direct (travel manager) members, is designed to assist with the corporate travel planning and budgeting process. Some key findings include:
For more information, click here. | |
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Western Hemisphere Travel Initiative Update
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As you may be aware, the requirements for entry into the United States are scheduled to change next month. Anyone arriving by air will be required to show a passport or other accepted document to enter or re-enter the country. This change came about through recommendations from the September 11 commission. The passport is the document of choice primarily due to the higher level of difficulty to forge as well as the consistent look and required information. Janice Kephart, former counsel to the September 11 commission told a House Judiciary subcommittee this year that WHTI closed loopholes that terrorists could use to enter the United States. “An extremely large loophole that still exists today here in the U.S., and which WHTI seeks to close, is the policy and practices that permit anyone claiming to be from the Western Hemisphere to present easily forged documents, or nothing at all, to enter the U.S.,” she said. Although no travel document is perfect, passports have features that other forms of identification, such as birth certificates or driver’s licenses, do not, Ms. Kephart said. Passports denote citizenship; can be checked through criminal and terrorist watch lists and alerts; national records are maintained of the passports’ owners, so reported lost or stolen passports can be better tracked internationally, and they have particular security features that are more difficult to forge. For more information, click here. | |
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Airlines are restoring in-flight perks
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The Pittsburg Post-Gazette recently reported some very welcomed news. Recovering US airlines are starting to add back perks; but most are reserved for first class or international travelers. There were two primary reasons the perks disappeared in the first place. Many airlines used it as a way to implement cost savings in light of increased fuel bills and the industry downturn following 9/11. In addition, “discount” airlines created new competition and offered lower prices with more amenities. “What premium-cabin customers have griped about the most over the past several years is the lack of choice in-flight, particularly for food. Now carriers are revamping menus with an eye toward variety.” While the perks are making a comeback, many of them will not be to the previous levels veteran travelers may remember. The pillows American Airlines removed from planes are not planned to be re-introduced anytime soon. But the airline is offering freshly baked cookies in first class on transcontinental flights. Northwest has a new on-demand entertainment system on trans-Atlantic flights. And Delta is giving international coach passengers kits with socks and eye masks; it also started adding on-demand digital television, movies and games at every seatback on select longer US flights where it is competing aggressively for customer loyalty. The full article is available by clicking here. | |
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Make Effective Use of Your Luggage
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If you look through the travel section of any local newspaper, you’re sure to find tips on how to make traveling easier, especially in light of all the recent changes. The following are a few ways to ensure you maximize the space in your suitcases and make it easier to find:
In addition, many feature luggage trends, such as increased capacity in checked luggage, the use of lighter materials like laminated foam and luggage with removable accessories. For carry ons, it’s “smaller is better”. To read the New Jersey Bergen Record’s tips, click here. | |
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Airline on-time performance
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Airline on-time performance: in October '06 decreased to 72.9%, down 2.9 points vs. the running 12 month average of 75.8%, and down 3.3 points from September’s 76.2%. To view the USDOT's Bureau of Transportation Statistics' (BTS) Air Travel Consumer Report, click here. | |

